<img height="1" width="1" style="display:none;" alt="" src="https://ct.pinterest.com/v3/?event=init&amp;tid=2612355644624&amp;pd[em]=<hashed_email_address>&amp;noscript=1">
Skip to content
English
**SUBMIT A CLAIM** Sign in
  • There are no suggestions because the search field is empty.

How to Use Your Eccotemp Water Heater & Common Troubleshooting

This article highlights general use of the Eccotemp L5 on demand LP hot water heater as well as common tips and tricks.

Here's a quick video on the proper operation of your water heater.

 

Reference Guide: Eccotemp L5 owners manual

See manual for care and maintenance, troubleshooting, and 3rd party warranty support as this unit warranty is managed by Eccotemp directly

OGT Tips:
  • The Eccotemp L5 his water controlled (pressure driven) automatic ignition.  Water pressure must be between 20-80 PSI.
  • For frost/freezing prevention!
    • The removeable drain valve (brass thumbscrew) can be used to drain the (water pump/pressure OFF) heat exchanger to avoid freezing
    • NOTE that any damage to the unit due to freezing is NOT warrantied
      **read the maintenance section of the L5 manual (link above) to avoid freeze related issues
  • Propane line air lock
    • Step 1
      • open the propane tank first
      • Turn on stove burners (all) and allow to run
      • turn on heater and furnace; if not resolved proceed to Step 2
    • Step 2 
        • Fresh water supply is OFF - ensure water tank valves are not set to winterizing mode
        • Gas supply pressure is low <10.5" water column
          • your dual stage regulator is set to 13.5" water column do NOT change
    • High Elevation - unit effectiveness and flame up operation may be affected by high altitudes - consult the owners manual
    • Temperature/water flow knobs - set these to their highest settings for startup operation each cycle
    • LP pressure - OGT dual stage regulator is set to 13.5" water column - adjustment may lead to failure of operation
    • Ambient temperature - see above to avoid freezing as this unit is NOT 4 Season Capable
    • Tank full - ensure adequate LP tank pressure/fill for operation
    • Water pressure - adquate water pressure between 20-80 psi is required for operation
    • Switch - ensure the switch on the L5 is set to "on"
    • D cell battery - unit is electric pulse, D cell battery powered - ensure battery health at all times
    • Cabinet door must be open
    • OTHER Troubleshooting - refer to the L5 owners manual &/or see below for troubleshootin